Refund and Returns Policy

1. Returns

  • We hope you are happy with your purchase and our service in delivering them. However if you have questions with your purchase, you can contact us via email at support@alnoragold.com

Return Policy

(i) Defective Products: If you receive a defective product, please contact us within 7 days. We will arrange for a replacement or full refund once the defective product is received and checked.

 

**STRICTLY NO MONETARY REFUNDS WILL BE ENTERTAINED**

(ii) Return notice must be made NO LATER than 7 days after order has arrived at its final destination. All exchange eligibility is subject to inspection. Arrival time is based on the tracking info, Alnora Gold will not be liable for any late collections.

(iii) All return postages are shipped at the cost of the purchaser. 

(iv) Alnora Gold recommend using registered mail or express delivery, we are not liable for ANY customs issues / tax / lost shipment. 

(vi) For any refunds (if any deemed necessary), we are not liable for any currency exchange losses that may occur during refund. This is subject to bank. or your financial institution. 

 

(vii) The following items are strictly NON-NEGOTIABLE for any return / refund under any circumstances : 

  • Shipping fees 

 

(viii) All sales are FINAL and NON-REFUNDABLE / NON-RETURNABLE under any circumstances. We do not entertain any of such requests for any reason. It is the buyer’s responsibility to confirm before placing an order on our www.alnoragold.com or via our Whatsapp number.

 

2. Contact Us

If you have any questions or need assistance regarding our return and refund policy, please contact us:

  • Email: support@alnoragold.com

Thank you for shopping with Alnora Gold.